After-Sales Service Policy

Contact Support

Obtain technical confirmation

Submit Request

Prepare relevant documents

Device Inspection

Professional diagnosis & repair

Return Device

Complete service process

Contact Information

Technical Support

support@bkipc.com

Service Center

3F, Building 2, Meilan Industrial Zone,
                          Dalang South Road, Longhua District,
                          Shenzhen, Guangdong, China 518000

Important Notice

Contact technical support before shipping devices to avoid service delays

Warranty Terms

1-Year Full Coverage

Main unit 1-year warranty, components 90-day warranty

Coverage Scope

Terms Application

• These terms apply exclusively to BKHD terminal products purchased through official channels

• We shall not be responsible for any additional commitments made by distributors or other sales channels regarding BKHD products

Final interpretation rights belong to Shenzhen Beikong Industrial Control Co., Ltd.